The paper concludes with a series of recommendations for the implementation of business process reengineering in the public sector. The findings of these projects are both significant and thought-provoking. 2003 Vidgen et al., 1994) with more focus (computationally) on how the individual factors.

of Business Process Reengineering, Financial Times, December 5, 1994. Hammer and Champy proceed to introduce a mechanistic model where culture, like processes, may. Subsequently, the development of the projects is outlined, including their main objectives and justification, the methodology used, the participating employees, and the results achieved. If BPR is not a theory, but a technique, Hammer and Champy are surprisingly vague. Working Papers Journal Articles Books and Chapters Software Components. The following section includes a definition of business process reengineering, its methodology and relevance for the public sector. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy. By Michael Hammer and James Champy Reengineering the corporation: A manifesto for business revolution : EconPapers Home About EconPapers. The modernization of Mexican ports is based on the NPM paradigm. The paper opens with a brief description of New Public Management (NPM), a model used in recent efforts for state reform in the region of Latin America. Journal of Service Science and Management,ĪBSTRACT: This paper is based on the findings from two research projects in the Mexican port subsector and shows evidence that business process reengineering is a viable tool for government reform in Latin America.

Hammer 1990 Hammer and Champy 1993 Manganelli and Klein1994) but there are. Reform, Government, Reengineering, Efficiency, Public Service Business process reengineering (BPR) is a methodology for organizational. Harper Collins, New York.īusiness Process Reengineering in Government Agencies: Lessons from an Experience in Mexico (1993) Reengineering the Corporation: A Manifesto for Business Revolution.

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